A Rose by Any Other Name: AI Augmented HyFlex Learning
Abstract
This paper explores how Artificial Intelligence (AI) integration enhances HyFlex learning models at the University of Southern Queensland addressing the evolving landscape of higher education and the need for innovative, open educational practices. Between October 2024 and July 2025, UniSQ was the sole non-European participant in the JISC Beyond Blended pilot program. In conjunction with the JISC pilot, UniSQ implemented an internal HyFlex-Beyond Blended pilot that fostered interdisciplinary collaboration to design blended learning experiences. The study examines how HyFlex learning is approached in the context of a university that is largely online and how AI tools improved student choice, accessibility, and inclusivity thereby expanding educational opportunities. The paper highlights AI’s potential to personalize learning paths, automate content creation and provide intelligent tutoring systems. These capabilities enhance both academic efficiency and learning design. AI-driven chatbots, for instance, can emulate peer interactions and support asynchronous student dialogue, fostering a sense of community among diverse learners. The strategic integration of AI also enhances interaction in both synchronous and asynchronous learning environments, recognizing the critical roles these modes play within HyFlex and blended approaches. Findings suggest that strategic AI implementation enhances flexibility, accessibility, and personalization within HyFlex frameworks, promoting inclusivity, scalability, and sustainability. Concluding discussions share implications of these findings for educators and institutions seeking to leverage AI to create more dynamic and student-centered learning environments. Key considerations include ethical AI use, AI literacy, the development of AI pedagogy, and the creation, reuse, and sharing of resources to improve collaboration, cost-effectiveness, and quality.