Support

Do you need support with your Create@USQ portfolio or website?

Have you taken another look at the helpful information under ‘User Guide‘?

From the Semester 2, 2021 portfolio pilot users can reach out to CampusPress (our WordPress host) for support – at any time!

Drop-in sessions for Semester 2 2022

Drop-in Session TimeLink
Tuesday July 27th 1:30pm – 2:30pmEngageli Meeting Room
Thursday August 4th 6:00pm – 7:00pmEngageli Meeting Room
Tuesday August 2nd 9:00am – 10:00amEngageli Meeting Room
Friday August 5th 1:30pm – 2:30pmEngageli Meeting Room
Friday 12th August 4:30pm – 5:30pmEngageli Meeting Room
Tuesday 16th August 10:00am – 11:00amEngageli Meeting Room
Monday 22 August 2:00pm – 3:00pmEngageli Meeting Room
Tuesday 30th August 7:00pm – 8:00pmEngageli Meeting Room
Friday 9th September 10:00am – 11:00amEngageli Meeting Room
Monday 12th September 9:00am – 10:00amEngageli Meeting Room

Access and login help

IMPORTANT! If you are not able to access and/or login to your portfolio email CampusPress for support at contact@campuspress.com and include the following information in your email:

  • Student ID – starts with ‘U’
  • Portfolio URL, e.g. http://create.usq.edu.au/julie-lindsay
  • Course name and code, e.g. VIS1020 3D Studio Foundations
  • Course Examiner name and email

WordPress help

For help using WordPress and setting up and developing your portfolio contact CampusPress directly from inside your dashboard using the email option in Need Help? found on the bottom right of the dashboard (see image below).

When selected, a Help Center tool box pops up. You can search for items and read selected articles. If you don’t find the help you need then email CampusPress support with your question.

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